Privacy Policy

Effective Date: 15th Jan 2025

Town Contacts Technologies Pvt Ltd ("Company," "we," "us," or "our") is committed to protecting the privacy of users ("User," "you," or "your") of the qlessqr.com platform (the "Software"). This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Software and associated services, including WhatsApp automation for industries such as restaurants, bus bookings, banks, and more. By using qlessqr.com, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the Software:

A. Information You Provide Directly

• Account Information: Name, email address, phone number, business details, and payment information.
• Customer Information: Data related to your customers, including names, contact numbers, and any other information you choose to collect through the token system.

B. Information Collected Automatically

• Usage Data: Information about your interactions with the Software, including login activity, feature usage, and page visits.
• Device Information: IP address, browser type, operating system, and device identifiers.

C. Information from Third Parties

• WhatsApp Integration: Information exchanged through the WhatsApp automation feature, including messages, tokens, and notifications.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Software and its features.
• Facilitate token management and WhatsApp automation services.
• Process payments and manage subscriptions.
• Communicate with you regarding updates, offers, and support.
• Ensure the security and integrity of the Software.
• Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell your information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, hosting, and customer support.
• WhatsApp: For the purpose of automating messages and notifications as part of the Software’s functionality.
• Legal Authorities: When required by law or to protect our legal rights.

4. Data Retention

We retain your information for as long as necessary to provide the Software and fulfill the purposes outlined in this Privacy Policy. When information is no longer required, we securely delete or anonymize it.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Objection: Object to the processing of your personal information for certain purposes.

To exercise your rights, please contact us at wecare@qlessqr.com.

7. Cookies and Tracking Technologies

The Software may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

The Software may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

The Software is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Town Contacts Technologies Pvt Ltd
#49, Amr Plaza, 1st Floor, 18th Main Rd, Sector 3, HSR Layout,
Bengaluru, Karnataka 560102
Email: wecare@qlessqr.com
Phone: [Contact Number]

By using qlessqr.com, you agree to this Privacy Policy. Please ensure that you review and understand this policy before using the Software.