Scan
A guest points their phone at the QR on the desk. That scan joins this counter’s queue.
Token system for counters
Take a token. Leave the line.
Guests scan a QR code, keep their number on the phone, and the waiting-room TV calls it when it is time.
How a visit goes
Four steps, then they can sit.
The queue stays in order. The guest does not have to stand in it the whole time.
Hold
The app keeps the token, for example A27, and shows how many people are still ahead.
Wait
They can sit. The phone is the slip. There is nothing paper to lose or trade.
Walk up
The waiting-room TV calls the number. When it matches the phone, they come to the desk.
Sample board
One clinic, four counters.
Dummy numbers for a morning layout. A real screen shows only the queue that counter is serving.
A24
Now serving · next A2518 waiting
B07
Now serving · next B086 waiting
C12
Now serving · next C139 waiting
A03
Now serving · next A044 waiting
Where it fits
Sample counters, same idea.
These are example rooms. Each one is a QR at the desk and a number on a television.
City Clinic
Morning tokens start at A01. Patients sit until the TV says their number.
North Cafe
The host stand QR replaces the clipboard. Tables are called on a screen by the door.
Ward desk
Visitors take a token at the counter and wait in the chairs, not in the corridor.
Style Room
A chair frees up, the TV moves, and the phone already has the same number.
Civic counter
One board for the hall. People stop asking the clerk who is next.
Parcel bay
Collection gets a token. The screen calls it when the parcel is at the desk.
Sample morning
Figures for the layout, not a live report.
86
Tokens in this example11 min
Sample wait at reception4
Counters on one boardPeople stopped crowding the doorway. They sit until the screen and the phone agree.
We put one QR on the host stand. The door screen calls the table. That is the whole setup.
The hall can see the number. Fewer people lean over the counter to ask who is next.
Questions
Short answers before the counter opens.
Does a guest pay for a token?
No. Taking a token in the app does not charge the guest.
Is the Android app free?
The guest app is free to install from Google Play. Venue plans start at ₹999 a month on the pricing page.
What does the TV show?
The number the room is serving, large enough to read from the chairs. It is the same queue as the phones.
Does uninstalling delete the account?
No. Uninstalling leaves the account in place. Send the request from the account deletion page
On this site
The same pages as the menu.
Ready when the counter is
Put the next number on a screen.
Install QLess QR, put the QR where guests arrive, and let the television call the queue. Privacy, terms, and account deletion are published on this site.