Terms and Conditions

Effective Date: 15th Jan 2025

Welcome to qlessqr.com, a software solution provided by Town Contacts Technologies Pvt Ltd. These Terms and Conditions (the "Terms") govern your use of the qlessqr.com platform (the "Software"), including its integration with WhatsApp automation for industries such as restaurants, bus bookings, banks, and more. By accessing or using the Software, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Software.

1. Definitions

• "Company" refers to Town Contacts Technologies Pvt Ltd.
• "Software" refers to qlessqr.com, including all features and services offered through the platform.
• "User" refers to any individual or entity using the Software.
• "Token System" refers to the digital queue management system provided by qlessqr.com.

2. License and Access

The Company grants the User a non-exclusive, non-transferable, limited license to access and use the Software for their business needs, including token generation, queue management, and WhatsApp integration.

• Users must not reproduce, distribute, or create derivative works from the Software without prior written permission.
• The license is subject to compliance with these Terms and any applicable laws.

3. User Responsibilities

• Users are responsible for ensuring that their use of the Software complies with all local, state, and federal laws.
• Users must provide accurate and up-to-date information when creating accounts and using the Software.
• Users are solely responsible for maintaining the confidentiality of their account credentials.

4. Software Features

The Software offers the following features:

• Token Generation System: Manage digital queues efficiently for restaurants, bus bookings, banks, and more.
• WhatsApp Automation: Automate customer communications, including token issuance, reminders, and notifications.
• Dashboard Management: Monitor and control token queues in real-time through a user-friendly interface.

The Company reserves the right to modify or discontinue any features at its discretion.

5. Payment and Fees

• Users are required to pay subscription fees as agreed upon during the onboarding process.
• The Company reserves the right to change the pricing structure with prior notice.
• Non-payment of fees may result in the suspension or termination of access to the Software.

6. Data Privacy and Security

• The Company collects and processes data in accordance with its Privacy Policy.
• Users agree to comply with all data protection regulations applicable to their industry.
• The Company implements security measures to protect user data but cannot guarantee absolute security.

7. Intellectual Property

• The Software and all related materials, including logos, graphics, and content, are the intellectual property of the Company.
• Users are prohibited from using the Company’s intellectual property without prior written consent.

8. Limitation of Liability

• The Company is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Software.
• The Company is not responsible for any third-party services or integrations used alongside the Software.

9. Termination

• The Company reserves the right to terminate a User's access to the Software for violations of these Terms.
• Users may terminate their subscription by providing written notice to the Company.

10. Amendments

• The Company may amend these Terms at any time with notice to Users.
• Continued use of the Software after any amendments constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms will be subject to the jurisdiction of the courts in Bengaluru, Karnataka.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Town Contacts Technologies Pvt Ltd
#49, Amr Plaza, 1st Floor, 18th Main Rd, Sector 3, HSR Layout,
Bengaluru, Karnataka 560102
Email: wecare@qlessqr.com
Phone: [Contact Number]

By using qlessqr.com, you agree to these Terms and Conditions. Please ensure that you read and understand all sections before continuing to use the Software.